Staff Product Manager, DocSend

Role Description

DocSend is a fast-growing business with Dropbox. DocSend helps users securely manage, track, and share documents. Whether users are closing a deal, raising capital, or collaborating on sensitive projects, they have complete control over their documents with DocSend. 

As a Staff Product Manager, you’ll partner with a dedicated engineering squad while leading product strategy across the entire DocSend business. You’ll work closely with a world-class team to build new features that expand DocSend’s total addressable market. 

This role requires a rare blend of product, go-to-market, and operational craft. You’ll have the flexibility to look across the entire business, identify new customer segments, and build the product and go-to-market capabilities to reach them.

Responsibilities

• Define and evangelize the long-term product vision, strategy, and roadmap for DocSend. Balance the roadmap between foundational improvements and delivering features to ensure the most value is delivered to users.


• Become an expert in our customers — understanding the needs of each customer segment through primary research and data insights.


• Own complex, multi-quarter initiatives end-to-end, from defining product specs and success metrics to driving cross-business execution, and sharing insights and learnings throughout the organization.


• Drive business results. Using your knowledge of our customers and business goals, you will clearly identify problems, develop solutions, and estimate the impact of delivering them. During execution will you will navigate challenges to deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal stakeholders.


• Communicate clearly and crisply with leadership, articulating tradeoffs and strategic rationale while driving alignment through both formal processes and scrappy execution.

Requirements

• 10+ years of experience as a Product Manager, with a track record of shipping high-quality, user-facing products.


• BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math or Statistics, or relevant experience.


• Demonstrated ability to translate complex user workflows into simple, delightful, and intuitive user experiences.


• Proven success defining and driving multi-quarter product initiatives that deliver business impact, by balancing long term planning with frequent user feedback.


• Strong analytical and problem-solving skills. Able to connect product features with business outcomes.


• Excellent communication and storytelling skills. Able to articulate complexity clearly and inspire both engineers and executives.


• Proven ability to lead cross-functional teams in highly collaborative environments and operate effectively amid ambiguity.

Preferred Qualifications

• Experience owning a B2B SaaS product from end-to-end


• Experience influencing without authority; mentoring PMs or serving as a cultural leader within a high-performing product organization


• Strong data analytics skills to independently query for data, analyze it, and generate insights to inform product direction